SOLUTIONS ARCHITECTURE

Equip helps optimize your team’s practices, then designs a solution so that your tools work for you (not the other way around).

At Equip, we know that designing a solution to fit the way your team does work is just as important as selecting the right tools to manage your processes. That’s why we’ve dedicated our expertise to help businesses adopt and optimize the Atlassian tools for their work. Equip’s team of Solution Architects will work remotely or on-site to review your current business practices, needs, and pain points. We’ll use this knowledge to design an optimized solution to help your team discover their true effectiveness through increased communication and productivity. From simple workflow and scheme work in JIRA, to complex customizations and plugin design, we can help your team meet its goals.

ENGINEERING

We’ve helped more than 40 businesses navigate Atlassian integrations, migrations, and upgrades. What can we do for you?

Like most Atlassian customers, we love the Atlassian tools because they are simple to deploy and use, and versatile enough to evolve with our expanding business. This is the experience we want for you.

We understand that every business has its own needs. Successful implementation of your Atlassian tools may require more complicated back-end work such as custom integrations, data migrations, instance mergers, and upgrades. Fortunately, you don’t have to face these highly-technical endeavors alone; the Engineers at Equip have the knowledge and experience to guide you through these complex excursions. We’ll help you build the plan, approach the issue, and execute on the solution – and we’ll be with you every step of the way.

SUPPORT

Need dedicated, expert staff to support and administer your Atlassian tools? In-office or off-site, Equip can help.

Support and administration for your Atlassian tools requires dedicated expertise, but it can be challenging to meet that need with an internal hire. Equip’s support offering is designed to assist teams and organizations that require deep expertise, a breadth of knowledge across the Atlassian tools, and flexibility in how their support resources are allocated. Whether you need on-site, embedded support, or a simple escalation point for complex issues, Equip’s Support Engineers are here to help.

TRAINING

Boost your internal capabilities with Atlassian tools training and agile coaching from Equip.

Even the best tools are only as powerful as the people equipped to use them. That’s why we offer fully-customizable Atlassian training sessions to teams of all shapes and sizes. We understand that every business uses their tools differently so we tailor the conversation to your specific needs based on our experience and our knowledge of best practices.

Whether you need an Atlassian administration crash course, an introduction to one of the Atlassian tools, or a training related to your own specific use cases, Equip can help.

LICENSES

Equip’s dedicated license management program ensures you won’t worry about expirations, upgrades, or new license acquisition.

Equip helps businesses like yours navigate the purchase of their Atlassian tools and products. Our full-time license manager works with customers to build an integrated renewal cycle for all of their Atlassian licenses – meaning you see one invoice (and make one payment) per year. We monitor the fine print, like user count limits and expiration dates, and notify you when it’s time to start planning for renewals. Because Equip is a Platinum Atlassian Expert, we can work with Atlassian’s Enterprise customers to develop an offering that fits your team’s growing and expanding use – including Data Center standup and licensing, as well as access to Technical Account Managers and Premier Support services.

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